Cookie Policy
Learn how Vishone uses cookies and similar technologies to enhance your experience and protect your privacy.
Last updated: November 2025
What are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, understand how you use our site, and provide a better browsing experience.
Cookies typically contain:
- A unique identifier
- The domain that created the cookie
- An expiration date
- Information about your browsing activity
Types of Cookies We Use
1. Essential/Necessary Cookies
These cookies are required for our website to function properly. They enable basic features like page navigation and access to secure areas.
| Cookie Name | Purpose | Duration |
|---|---|---|
| vishone_theme | Stores your theme preference (light/dark mode) | 1 year |
| vishone_session | Maintains your session and form data | 24 hours |
| csrf_token | Security token to prevent cross-site attacks | Session |
2. Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. This helps us improve content, user experience, and business performance.
| Cookie Name | Purpose | Provider |
|---|---|---|
| _ga, _gid | Tracks unique visitors and sessions | Google Analytics |
| _gat | Throttles request rate to Google Analytics | Google Analytics |
| analytics_* | Conversion tracking and performance metrics | Vishone Analytics |
3. Preference Cookies
These cookies remember your choices to provide a more personalized experience.
- Language preference - Your preferred language on the site
- Region/Location - Content tailored to your location
- Accessibility settings - Text size, contrast, or other accessibility options
4. Marketing/Targeting Cookies
These cookies track your browsing behavior to show relevant advertisements and content based on your interests.
- Facebook Pixel - Tracks conversions and optimizes ad campaigns
- Google Ads - Displays relevant Vishone services in search results
- LinkedIn Ads - B2B targeting for IT consultancy services
How to Manage Cookies
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Accept or reject all cookies
- Block cookies from specific websites
- Delete cookies after each browsing session
- Receive alerts when new cookies are set
Note: Disabling essential cookies may affect website functionality.
Do Not Track (DNT)
Some browsers include a "Do Not Track" feature. While we respect this preference, we cannot guarantee all third-party services will honor it.
Our Cookie Consent Banner
When you first visit Vishone, you'll see a cookie consent banner. You can:
- Accept all - Allow all cookie types
- Customize - Choose which cookies to allow
- Reject optional - Accept only essential cookies
- Manage preferences - Adjust your choices anytime
Third-Party Cookies
Some cookies are set by third-party services we use:
- Google Analytics - Performance metrics and user behavior
- Stripe/PayPal - Payment processing and security
- Intercom - Customer support and chat functionality
- LinkedIn - Social proof and B2B analytics
- Unsplash/Cloudinary - Image optimization and delivery
Cookie Retention Policy
| Cookie Type | Retention Period | Reason |
|---|---|---|
| Essential/Session | Session or 24 hours | Required for functionality |
| Analytics | 13 months | Performance tracking and improvement |
| Preferences | 1-2 years | Remembering user choices |
| Marketing | 30-90 days | Ad targeting and optimization |
Security & Your Privacy
We take your privacy seriously. Here's how we protect you:
- Encryption - All data transmitted via HTTPS with SSL/TLS encryption
- No personal data in cookies - We don't store sensitive information in cookies
- Regular audits - We review our cookie usage quarterly
- Compliance - We follow GDPR, CCPA, and other privacy regulations
- Transparency - This policy explains exactly what we do
Your Rights & Choices
You have complete control over cookies:
- Right to know - Understand what cookies we use (this policy)
- Right to refuse - Opt out of non-essential cookies
- Right to delete - Clear cookies from your device
- Right to data portability - Request your data in portable format
- Right to erasure - Request we delete your data
To exercise these rights, contact us at privacy@vishone.com
International Compliance
GDPR (European Union)
We comply with the General Data Protection Regulation. We obtain explicit consent before setting non-essential cookies for EU visitors.
CCPA (California, USA)
We honor California Consumer Privacy Act requests and provide opt-out mechanisms for data sale and sharing.
Other Regulations
We comply with:
- LGPD (Brazil)
- PIPEDA (Canada)
- POPIA (South Africa)
- India's Personal Data Protection Bill
Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or technology. We'll notify you of significant changes by:
- Posting the updated policy with a new "Last Updated" date
- Sending you an email notification (for material changes)
- Requesting your consent again if required
Your continued use of the website after changes means you accept the updated policy.
Questions? Get in Touch
If you have questions about our cookie practices or this policy, contact us:
- 📧 Email: privacy@vishone.com
- 💬 Live Chat: Available at Vishone.com
- 📝 Contact Form: Submit a request
We typically respond within 48 hours.
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